Privacy Policy

Last updated: May 20, 2026

SendOrAlone ("we", "us") provides transactional email services. This policy explains how we handle personal information when you use our website or receive email notifications sent through our platform on behalf of our customers.

Information we process

• Email addresses and message metadata required to deliver notifications
• Technical logs such as delivery status, timestamps, and authentication results
• Contact details you provide when reaching our support team

How we use information

• To deliver transactional messages requested by the sending organization
• To maintain service security, prevent abuse, and troubleshoot delivery issues
• To respond to support, privacy, and compliance requests

Data retention

Delivery logs are retained only as long as needed for operations, troubleshooting, and legal compliance, then deleted or anonymized.

Your choices

Transactional messages are sent because you have a relationship with the sending business. For marketing messages, recipients must be able to unsubscribe as required by applicable law.

Contact

Privacy inquiries: [email protected]